Terms & Conditions

All plants are young plants with strong healthy root systems, shipped in a recyclable/compostable pot that can be planted straight into the ground with your plant, reducing transplant shock.

All plants are sent beautifully and securely packaged via Express Post only to ensure your plants arrive quickly.

Please unpack and water your plants immediately on arrival and let them recuperate from their transport experience in a cool shaded area prior to planting. All packaging used is recyclable, so please reuse or sustainably dispose of the materials.

Please contact me immediately via email with photographs if there is any issue on arrival of your order. Failure to do so within one week of receipt removes any right to claim damage.

A Growing Guide is provided with your order to assist you in growing your plants successfully, however NO responsibility is taken by Southern Highlands Flower Farm for the plants or their growth after you have received them.

You are responsible for the health of your plants after receiving them.

Every climate and soil type is different so it is very important you learn what works in your individual environment and take care of your plants accordingly.

Shipping Information

Plants are shipped across Australia, with the unfortunate exceptions of WA, NT & TAS due to quarantine restrictions.

Plants are carefully and beautifully packaged, then shipped via Australia Post EXPRESS to ensure your plants arrive quickly. You will receive tracking information to your nominated email address when shipped. Southern Highlands Flower Farm is not responsible for delays or delivery issues caused by Australia Post.

Shipping rates include Australia Post parcel fees and the costs of packaging.

SHIPPING RATES (Express Post Only):
1-3 = $19.95
4-6 = $24.95
7-18 = $29.95
19-30 = $34.95
31+ = $39.95

PLEASE NOTE:

- Shipping costs are per order and separate orders CANNOT be combined.

- Farm pickup in NOT available.